Privacy Policy
This document serves as a supplementary part of the terms of service agreement. Please be sure to read both items prior to registering.
Agreement
These legal Terms and Conditions ("Terms", "Terms and Conditions") govern your ("you", "user") relationship with the Heavana website as well as its subdomains (the "Site", the "Service"). Both the main website and its subdomains are operated by Heavana ("us", "we", or "our").
Regulation
We implement our policy according to the European Union's GDPR. This regulation governs any and all personal information gathered electronically about any user visiting and / or using the Service.
Cookies
In order to function correctly, the Service is dependant upon so-called Cookies, which are stored locally within your web browser's cache. As such, your usage of the Service assumes acceptance of Cookies.
These Cookies are not shared with third-parties, except when such information is required to facilitate their respective processes.
Consent
We will continue to process your information under the basis of this privacy policy until you withdraw consent, or it is determined your consent no longer exists. We do not share your private or confidential account information with third-parties.
Security
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Changes
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Data
Your data is retained on Heavana's servers for as long as you continue to use the Service. Should you no longer wish to use the Service, deleting your account will result in all of your data (with the exception of any financial data required for our tax purposes) being removed.
We will also delete your account under the following circumstances:
You created an account, but did not purchase a subscription. When this scenario applies, your data will be removed after 30 days.
You created an account, purchased a subscription, and then allowed it to lapse or you cancelled it at a future date. When this scenario applies, your data will be removed after 60 days.
Stripe Connect data
Heavana does not delete your Stripe Connect data. This is to ensure that you retain any information necessary to fulfill your tax obligations. You should manually delete this information when it is suitable.
Analytics
We may collect certain anonymous information about your interactions with the Service through the use of third-party analytics tools, including, but not limited to:
- Google Analytics.
- Google Tag Manager.
- Google Search Console Analytics.
- Meta / Facebook Pixel Analytics.
This data is collected to understand how you and other users engage with our platform, improve our services, and enhance user experience.
We may elect to share aggregated analytics data with our partners, affiliates, or service providers for analytical purposes and to improve our overall business operations.
We will only share aggregated analytics data that is anonymous. Any data that does not meet this condition will never be shared.
Third-party content
We may elect to serve content including HTML, CSS, JavaScript, Web fonts and other materials via third-party content delivery networks. This is undertaken to improve performance and ensure a faster experience. These networks include, but are not limited to:
- Cloudflare (cdnjs.cloudflare.com)
- Meta / Facebook (connect.facebook.net)
- TypeKit (p.typekit.net, use.typekit.net)
- Google Tag Manager (googletagmanager.com)